News & Updates
Stay informed about the latest product releases, company announcements, and thought leadership from the MinusNow team.
MinusNow v2.6 Released: Explainable AI, Advanced Ticket Audit & Service Request Compliance
We're excited to announce MinusNow v2.6, featuring our groundbreaking Explainable AI engine that provides transparent, auditable reasoning for every AI decision. This release also introduces enhanced ticket audit with service request compliance, KPI dashboard audit sync, and a comprehensive Company portal with career pages and management team profiles.
Latest Updates
Recent announcements and articles
Introducing Prebuilt Application Plugins Marketplace
Browse and install from 40+ pre-built plugins across 11 categories including ITSM, security, cloud, observability, and DevOps. One-click integration with your existing MinusNow instance.
Enterprise Security Hardening Complete
MinusNow has completed comprehensive enterprise security hardening, including quantum-resistant encryption, zero-trust architecture, and advanced threat detection for customer data protection.
MinusNow Expands to EMEA Region
We're expanding our operations to the EMEA region with new data centers in Frankfurt and London, bringing sub-50ms latency to European customers.
How AI is Transforming IT Service Management in 2026
Our Head of AI, Deepak Mehta, shares insights on how explainable AI, sentiment analysis, and predictive operations are reshaping the ITSM landscape.
Real-time Monitoring Dashboard Enhancements
New real-time monitoring capabilities including process-level analysis, autohealing actions, capacity forecasting, and multi-server fleet management with export support.
Advanced RCA & Forensic Analysis Engine
Our new RCA engine provides comprehensive root cause analysis with timeline reconstruction, evidence collection, impact assessment, and automated prevention recommendations.
MinusNow Named in Gartner Cool Vendors Report
MinusNow has been recognized in Gartner's Cool Vendors in IT Service Management report for our innovative approach to AI-driven operations and self-healing automation.
Building an Enterprise ITSM Platform from Scratch
CTO Priya Sharma shares the technical journey of building MinusNow — from architecture decisions to scaling challenges and the role of TypeScript in enterprise software.
KPI Dashboard with DORA Metrics Support
Track deployment frequency, lead time for changes, mean time to recovery, and change failure rate with our new DORA-aligned KPI dashboard.