Products
Company
Features

Everything you need to run world-class IT

From intelligent incident triage to predictive capacity planning — a unified platform that eliminates tool sprawl and delivers measurable outcomes.

73%

Faster Incident Resolution

40%

Reduction in Change Failures

99.99%

Platform Uptime

$2.4M

Avg. Annual Cost Savings

⚡ Incident Management

Slash MTTR with intelligent incident orchestration

AI-powered triage automatically categorizes, prioritizes, and routes incidents. Smart correlation groups related alerts, while runbook automation handles known issues without human intervention.

73%
Faster Resolution
500+
Auto-Resolved/Mo
15s
Avg. Triage Time
  • ML-driven priority scoring and SLA prediction
  • Bi-directional Slack/Teams/PagerDuty integration
  • Major incident war-room with live timeline
  • Smart deduplication prevents alert storms
P1 — Critical
Auto-Healing
Runbook triggered
AI Triage
Category: Network
Correlation Engine
12 alerts grouped → 1 incident
🗃 CMDB & Asset Discovery

Know every asset, every relationship, in real-time

Automated discovery scans your infrastructure continuously, building a living map of servers, services, dependencies, and configurations. No more spreadsheets, no more surprises.

100%
Asset Coverage
5 min
Discovery Cycle
50K+
CIs Supported
  • Agent and agentless discovery (SSH, WMI, SNMP, API)
  • Visual dependency maps with impact analysis
  • Change-linked CI audit trails
  • Software license compliance tracking
Dependency Map
Web App DB Cache API
📊 Real-Time Monitoring

See everything. Miss nothing.

Unified observability across servers, networks, applications, and cloud resources. Predictive alerting catches issues before they cascade, while smart baselines eliminate false positives.

10s
Polling Interval
200+
Metric Types
98%
Alert Accuracy
  • CPU, memory, disk, network, process monitoring
  • Custom threshold and anomaly-based alerting
  • Multi-cloud support (AWS, Azure, GCP)
  • Integrated dashboards with drill-down analytics
Live Metrics
● CPU 23% ● Memory 48%
🤖 AI & Automation

Let AI handle the toil so your team can think

Explainable AI builds transparency into every automated decision. Auto-healing runbooks remediate known issues instantly, while the AI chatbot deflects 60% of L1 tickets before they're created.

60%
L1 Deflection
24/7
Chatbot Availability
100%
Decision Transparency
  • Explainable AI with confidence scores for every action
  • Auto-healing with rollback safety nets
  • Natural-language AI chatbot (multi-language)
  • RCA forensic engine for post-incident analysis
AI DecisionConfidence: 94%
Action: Restart nginx service on web-prod-03
Reason: 3 correlated alerts, memory leak pattern detected
Rollback: Snapshot pre-action
Auto-Heal
Runbook #47 executed
MTTR: 12 seconds
RCA Report
Root cause identified
5 contributing factors
🖥 Server Build & Provisioning

From bare metal to production in 9 steps

A guided wizard that standardizes every server build: OS selection, network bonding, disk layout, kernel parameters, security hardening (umask, ACL), cluster config, and SCTASK workflow integration.

9
Wizard Steps
80%
Faster Builds
100%
Audit Trail
  • Network bonding, VLAN, and NIC teaming config
  • LVM disk layout with encryption options
  • Kernel parameter tuning and umask/ACL hardening
  • Cluster membership and SCTASK workflow tracking
Server Build Wizard
1. OS 2. Network 3. Disk 4. Kernel 5. Security 6-9...
Step 3: Disk Layout
LVM: /boot 1GB | /root 50GB | /var 100GB | swap 16GB
Encryption: LUKS enabled | SCTASK: SCTASK0012847
📣 Global Communications & Auto-Assignment

Broadcast to all. Route to the right person.

Send organization-wide broadcasts via in-app, email (with CC/BCC), SMS, and webhook. AI-powered auto-assignment routes tickets to the right team based on category, priority, and workload.

6
Channel Types
95%
Route Accuracy
15s
Assignment Time
  • To/CC/BCC email delivery with per-recipient status tracking
  • Priority-based routing: P1→SRE, Security→SecOps, etc.
  • AI-recommended assignee with confidence score
  • Unassigned ticket escalation after configurable threshold
Auto-Assignment Engine
Rule: P1 Incidents → SRE On-Call Team
Rule: Security Alerts → SecOps Team
AI: INC-2847 → Sarah K. (94% confidence)

Built for every IT challenge

30+ modules spanning ITSM, operations, security, AI, and governance.

🔄

Change Management

Risk-scored approval workflows, CAB automation, and audit-ready change records with full CI impact analysis.

🔍

Problem Management

ITIL-aligned root cause tracking with known error database, workaround management, and trend analysis.

📋

Service Catalog

Self-service portal with 200+ templates, approval workflows, automated provisioning, and SLA tracking.

🛡

Vulnerability Scanning

Continuous CVE detection, risk-prioritized patching, and compliance reporting across your entire estate.

📈

Capacity Planning

ML-powered forecasting predicts resource needs 90 days ahead. Right-size workloads and prevent outages.

📖

Knowledge Base

Ops-linked articles auto-suggested during incident handling. AI-generated first drafts from resolved tickets.

📊

KPI Dashboard

Executive-ready dashboards with MTTR, MTBF, SLA compliance, cost per ticket, and team workload analytics.

🔗

Directory Integration

SSO, LDAP/AD sync, SCIM provisioning, and MFA enforcement for seamless identity management.

🧠

Explainable AI

12-tab AI analysis with confidence scores, recommendations, causal chain, compliance mapping, and reasoning chain.

📣

Global Communications

Organization-wide broadcasts via app, email (To/CC/BCC), SMS, and webhook with delivery status tracking.

🏷

Feature Toggles

30+ feature flags across 8 categories. Enable/disable modules per environment with instant rollback.

📟

Status Page

Public and private status pages with real-time component health, scheduled maintenance, and subscriber notifications.

🤖

Auto Ticket Assignment

AI routes tickets to the right team using priority, category, workload, and skill-based matching rules.

Ticket Audit

Compliance audit engine with ITIL process scoring, auto-audit rules, and exportable evidence packages.

🔬

RCA & Forensic

Post-incident forensic analysis with timeline reconstruction, log correlation, and exportable RCA reports.

🖥

Server Build Wizard

9-step provisioning: OS, network bonding, disk, kernel, security, cluster, and SCTASK workflow integration.

See these features in action

Start your free trial with up to 25 nodes, or book a custom demo with our solutions team.