We're on a mission to transform how enterprises manage their IT infrastructure using the power of artificial intelligence, explainable automation, and proactive intelligence.
MinusNow was born from a simple observation: IT teams spend 80% of their time on repetitive tasks that could be automated. We believe every organization — from startups to global enterprises — deserves access to intelligent IT operations that anticipate problems before they impact the business.
By combining deep ITSM expertise with advanced artificial intelligence, we've built a platform that doesn't just manage incidents — it predicts, prevents, and auto-resolves them, freeing IT teams to focus on innovation and strategic initiatives.
To eliminate IT toil and empower every team with AI-driven operations that are transparent, proactive, and relentlessly reliable.
A world where IT infrastructure is self-healing, every decision is explainable, and zero-downtime is the standard — not the exception.
Three foundational principles that guide every feature we build.
Every AI decision comes with a 12-tab breakdown: confidence scores, root cause, impact analysis, recommendations, compliance mapping, and full reasoning chain. No black boxes.
Don't wait for outages. Predictive monitoring, capacity forecasting, anomaly detection, and AI-driven recommendations catch issues 30 minutes before they cascade.
Auto-healing runbooks, intelligent ticket assignment, self-service catalogs, and automated compliance audits. 73% of incidents resolved without human intervention.
Six core values that shape our culture, our product, and our relationships.
Every product decision starts with how it impacts our customers' operations. We build what matters, not what's trendy.
We push the boundaries of AI and automation to solve problems that were previously thought impossible to automate.
Explainable AI, open pricing, honest communication. We believe trust is earned through radical transparency.
Continuous improvement is in our DNA. Every ticket resolved, every outage prevented makes our platform smarter.
99.99% uptime isn't a target — it's our promise. We build redundancy, test relentlessly, and own every failure.
Great ideas come from everywhere. We hire globally, serve 40+ countries, and design for accessibility from day one.
A team of operators, engineers, and AI researchers united by a single goal: eliminate IT toil.
Major in Information Technology. 11+ years across global MNCs managing enterprise infrastructure at scale. Built MinusNow from the conviction that AI can transform IT operations from reactive firefighting to proactive intelligence.
Leads the platform engineering team. Focused on scalable architecture, sub-second API latency, and zero-downtime deployments. Oversees the AI/ML pipeline and Explainable AI framework.
Crafts the user experience across dashboards, mobile, and the public status page. Advocates for accessibility, data density without clutter, and design systems that scale with enterprise complexity.
Plus a growing team of engineers, SREs, and AI researchers across 4 countries.
View Open Positions →Founded by Amaranadh Varada with a vision to build an AI-driven engine that transforms IT service management. MinusNow was born from 11 years of frontline IT experience across global organizations.
Launched Incident, Change, Problem, and Service Request management. CMDB with auto-discovery. Real-time monitoring with predictive alerting. AI Chatbot handling L1 deflection.
Introduced Explainable AI with 12-tab analysis, auto-healing runbooks, RCA & Forensic engine, Ticket Audit compliance, Vulnerability & Patch management, and the KPI Dashboard.
Server Build & Provisioning wizard (9-step), Global Communications broadcast with email delivery, Feature Toggle system (30+ flags), Status Page redesign, and AI-powered auto ticket assignment.
500+ enterprise customers across 40 countries. SOC 2 Type II certification. HIPAA-ready deployments. Continued investment in proactive AI recommendations and zero-touch operations.
Built with security-first architecture, auditable AI decisions, and compliance frameworks your auditors already trust.
Audited annually
Certified ISMS
BAA available
EU data residency
Authorization pending
We're building the future of IT operations. Whether you're a customer, partner, or future team member — let's talk.