Customer Stories
See how enterprises around the world are transforming their IT operations with MinusNow's AI-powered ITSM platform.
60% Reduction in Mean Time to Resolution
TechCorp Global transformed their IT operations across 15 data centers. By leveraging MinusNow's AI auto-healing and RCA engine, they dramatically reduced incident resolution times and achieved 99.97% uptime.
HIPAA Compliance with Zero Security Incidents
HealthNet Systems deployed MinusNow to manage IT operations across 90+ clinics. The platform's built-in compliance framework, vulnerability management, and automated patch management ensured 100% HIPAA audit compliance.
Handling 100K+ Transactions with Zero Downtime
RetailMax integrated MinusNow's monitoring and auto-healing capabilities to manage their Black Friday infrastructure. Predictive analytics prevented 12 potential outages during peak traffic.
Scaling IT Support for 2M+ Students
EduCloud Platform used MinusNow's self-service portal, AI chatbot, and knowledge base to support 2M+ students and 50K+ educators across 500 institutions, reducing L1 ticket volume by 70%.
FedRAMP-Ready ITSM for Federal Operations
GovSecure Agency deployed MinusNow's on-premises solution to manage classified IT infrastructure. The audit trail, role-based access, and encryption features met all federal security requirements.
DevOps-ITSM Integration for 50+ Microservices
CloudNova integrated MinusNow with their CI/CD pipeline, monitoring stack (Prometheus, Grafana, PagerDuty), and Kubernetes infrastructure for end-to-end incident automation.
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